FAQ

rajabaji — answers to all your questions on slots, deposits and security

When starting out on rajabaji, many questions come to mind — what is RTP, how do I deposit with bKash, how do I keep my account safe, or what are the rules for responsible gaming. This page brings together detailed answers to more than 20 questions across four main topics, so you can find the right information quickly.

Slot Games

Answers to common questions about RTP, volatility, and choosing slots based on your budget.

RTP, or Return to Player, is the average percentage of every ৳100 wagered that a slot pays back over the long run. For example, Fortune Tiger (PG Soft) has a maximum RTP of 96.81%. This does not mean you will get back exactly that amount in every session — it is an average calculated over millions of spins. Checking the RTP before choosing a game in the slots section on rajabaji helps you make better decisions over the long run.

If you are on a small budget, go for low-volatility slots — they pay out smaller amounts more frequently, so your balance decreases gradually. PG Soft's Fortune Mouse (maximum RTP 96.96%) and JILI's Fortune Gems (maximum RTP 97%) are popular choices in this category. You can start with a minimum deposit of ৳500 on rajabaji, so play at the lowest bet to keep your budget in check.

Volatility refers to how often and how much a game pays out. In high-volatility games (such as Nolimit City's Fire in the Hole xBomb), wins come less often but can be larger. In low-volatility games, smaller wins come more frequently. Choose based on your patience and budget — high volatility suits a larger balance, while low volatility is better for a limited budget.

Free spins are a bonus feature within a game — they are triggered when specific symbols (usually Scatter) land together, giving you extra spins without placing a new bet. They can be good if you win, but free spins are not a guarantee. Many games in rajabaji's slots section offer free spins with multipliers, which increases the chance of a bigger win.

Both are popular games from PG Soft. Mahjong Ways has a maximum RTP of 96.92%, while Mahjong Ways 2 has a maximum RTP of 96.95% — slightly higher. Mahjong Ways 2 also has more paylines and improved bonus mechanics. Both are available on rajabaji; for beginners, the first version is easier to understand.

Pragmatic Play's Gates of Olympus has a maximum RTP of 96.50% and Sweet Bonanza has a maximum RTP of 96.48%. Both games are high-volatility, so there is potential for big wins but you need to play patiently. These games are available in the casino section on rajabaji.

Limits and Controls

Responsible gaming rules, age requirements, and how to get help.

Yes, rajabaji offers a cooling-off feature as part of responsible gaming — your account can be temporarily suspended for a set period. During this time, no bets or deposits can be made. Taking this break is a healthy step to clear your head and review your gaming habits.

Self-exclusion is a feature that lets you remove yourself from the platform entirely for a longer period — your account is fully suspended and cannot be reactivated before the set period ends. You can request this through rajabaji's live chat or support email. Full details are available on the responsible gaming page.

You must be at least 21 years old to take part in any casino or betting activity on rajabaji. Age is verified at registration. This rule is strictly followed to protect minors — anyone under 21 cannot open an account or play.

Yes, rajabaji lets you set a daily, weekly, or monthly deposit limit to help control your spending. Once set, you will not be able to deposit beyond that amount. If you apply to increase the limit, it does not take effect immediately — there is a delay period, which helps you make responsible decisions.

If you feel your gambling is getting out of control, contact rajabaji's 24/7 live chat — the support team can help you activate self-exclusion or a cooling-off period. You should also tell someone you trust in your family and seek professional advice. The responsible gaming page has detailed resources and guidance.

Some common signs: repeatedly placing bets to try to recover lost money, being unable to stop playing, prioritising gaming over family or work, borrowing money to gamble, and lying about gaming. If any of these sound familiar, taking a break is the right decision. rajabaji strongly supports responsible gaming.

Deposits

Rules and information for depositing via bKash, Nagad, and other methods.

rajabaji does not charge a separate processing fee for deposits. However, your mobile banking service — such as bKash or Nagad — may apply their own transaction charges. Standard bank fees also apply for bank transfers. It is worth checking the charges policy of your payment service before depositing.

Log in to rajabaji, go to the deposit section, and select Nagad as your payment method. Enter the amount (minimum ৳500), send the payment to the Nagad number provided, then submit your transaction ID. Your balance is usually added within a few minutes.

rajabaji currently has five deposit methods: bKash, Nagad, Rocket, Upay and Bank Transfer (including Dutch-Bangla Bank, BRAC Bank, and other major banks). The minimum deposit is ৳500 for all methods. You can easily deposit money from anywhere in Bangladesh using these methods.

A bKash deposit is usually reflected in your rajabaji account within a few minutes. If it takes more than 15 minutes, contact live chat with your bKash transaction ID — the support team will resolve it quickly.

The minimum withdrawal amount at rajabaji is ৳1,000. While the minimum deposit is ৳500, you need at least ৳1,000 in your account to make a withdrawal. Withdrawals can be made via bKash, Nagad, Rocket, Upay, and Bank Transfer, and are generally processed within 1 hour.

The minimum deposit to start playing slots or any game at rajabaji is ৳500. This amount is the same across all payment methods. If you deposit for the first time, you can get a 150% bonus up to ৳15,000 — for example, depositing ৳1,000 adds a ৳1,500 bonus, giving you a balance of ৳2,500.

Stay Safe

Account security, data encryption, and how to protect yourself from fraud.

Yes, rajabaji uses SSL encryption to keep your personal information and payment data secure. This ensures that all data passing between your browser and the server is encrypted — meaning third parties cannot read it. You can find more details on the Privacy Policy page.

A good password should contain uppercase and lowercase letters, numbers, and special characters (such as @, #, !), and be at least 12 characters long. Do not use your rajabaji account password on any other site, and do not share it with anyone. Using a password manager is a simple and secure approach.

Scammers often create fake sites that look like the real one. Warning signs include: the correct domain not showing in your browser's address bar, no HTTPS, or claims of unusual offers and excessive bonuses. Always go directly to rajabaji's official website. If you have any doubt, contact live chat to confirm.

Never share your OTP, bKash PIN, Nagad PIN, or password with anyone — no legitimate organisation, including rajabaji, will ask for this information over the phone or in a chat. Any such request is always a scam. If someone asks for this information, end the call or chat immediately and notify rajabaji support.

If you suspect this, change your password immediately. Then contact rajabaji's 24/7 live chat — the support team can temporarily lock your account and investigate any unauthorised activity. Reporting quickly can reduce the damage. Also change the passwords on your linked bKash or Nagad accounts.

Have more questions? We're always here

If you did not find the answer to your question in the FAQ above, or would like more details, speak directly with the rajabaji support team. Help is available in both Bengali and English.

24/7 Live Chat
Log in to the site and start a live chat at any time. A support representative typically connects within a few minutes — day or night, any day of the week.

Email Support
For complex issues or if you need to attach documents, contact us by email: [email protected]

 rajabaji keeps your information confidential across all support channels — OTPs or PINs are never requested.